Shipping policy

At Dream Rosie, we want your order to arrive safely and smoothly. Below you’ll find our current U.S. shipping options and important delivery information.

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1. Shipping Destinations

We currently offer Domestic Shipping within the United States.

Shipping availability and rates are displayed at checkout based on your order and delivery address.

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2. Shipping Rates

We offer the following domestic shipping options:

Shipping rates and eligibility are calculated based on your order total and are shown during checkout.

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3. Order Processing

Orders are processed after payment has been successfully received and the order information has been verified.

Processing and delivery times may vary depending on order volume, product availability, weekends, holidays, carrier conditions, and other circumstances.

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4. Shipping & Delivery

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Please note that shipping times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

The shipping time begins after your order has been processed and handed over to the shipping carrier.

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5. Order Tracking

Once your order has shipped, tracking information will be provided when available.

You can use the tracking number to follow your package through the carrier's tracking system.

If your tracking information has not updated for an extended period or your package appears to be delayed, please contact us at:

📧 info@dreamrosie.com

Please include your order number so we can assist you as quickly as possible.

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6. Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

Dream Rosie is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist, but changes may not be possible once an order has been processed or shipped.

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7. Lost, Damaged, or Delayed Packages

If your package is delayed, lost, or arrives damaged, please contact our customer service team at info@dreamrosie.com.

For damaged packages, we may request photos of the package and the items received to help us investigate the issue.

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8. Shipping Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to:

• Severe weather
• Carrier delays
• Holidays
• High shipping volumes
• Incorrect or incomplete addresses
• Other circumstances beyond our control

We appreciate your patience and understanding if an unexpected delay occurs.

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9. Contact Us

If you have any questions about shipping or your order, please contact us:

Dream Rosie
📧 Email: info@dreamrosie.com
📍 Address: 3401 Ocee St, Houston, TX 77063 United States

We’re happy to help with your order, shipping status, and delivery questions.